Support

Find answers to common questions below, or reach out via the form at the bottom.

Frequently Asked Questions

How does AllezAllez coaching work?

AllezAllez gives you a personal cycling coach you can message anytime via Signal or WhatsApp. Tell your coach about your goals, connect Strava, and you'll have a plan, ride feedback, and someone in your corner — all through a simple conversation.

How do I connect Strava?

Your coach will share a personal Strava connect link during your conversation. Click the link, authorize AllezAllez on Strava, and you're set. Your recent rides will be imported automatically.

How do I get a training plan?

Once your coach knows your cycling level, goals, and availability, they'll propose a weekly training plan. You can discuss and adjust it together before it's activated. Plans are updated weekly based on your progress.

What data does AllezAllez access from Strava?

We only access your cycling activities: distance, duration, elevation, speed, heart rate, and power data. We don't access your social data, followers, or non-cycling activities. See our Privacy Policy for full details.

Can I disconnect Strava?

Yes. You can revoke access anytime in your Strava settings under 'My Apps'. You can also ask your coach to disconnect Strava, or use the support form below.

Which messaging apps can I use?

You can reach your coach via Signal or WhatsApp — whichever you prefer. Signal offers end-to-end encryption for maximum privacy, while WhatsApp is convenient if you already use it daily. Both are free and work on all devices.

Is AllezAllez free?

AllezAllez is currently in beta and free to use. A subscription tier with additional features is planned for the future.

How do I stop using AllezAllez?

Just send a message to your coach saying you'd like to stop, or use the support form below. We'll deactivate your account and delete your data upon request.

Contact Us

Can't find what you need? Send us a message and we'll get back to you.